“To listen to end-user (consumer) inconveniences and troubles, engage in business creation that will lead to solutions, and grow as a company that contributes by providing solutions to social issues through that development.” is the corporate philosophy of the Group. Since our founding, we have achieved sustained growth by constantly creating new services under this philosophy, identifying and resolving areas of end-user inconvenience.
In recent years, the environment surrounding our clients and society has become increasingly complex and diverse, driven by heightened geopolitical risks, accelerating inflation, and climate change. Under these circumstances, we believe it is necessary for the Group's BPO business to expand its scope of value provision beyond merely outsourcing for operational efficiency and cost reduction. We aim to evolve into a solution provider that anticipates the potential needs and concerns of our clients and end-users, proactively leading them to solutions.
In an era where the spread of technologies such as AI leads to the commoditization of services, it is precisely a “people-centric” service—capable of making complex judgments and offering emotional empathy—that creates unique value unmatched by competitors. While advancing efficiency through digital transformation (DX), the Group will continue to pursue the “hospitality” that only humans can provide, delivering high satisfaction to end-users.
We position our 40th anniversary in October 2026 as our “second founding”. We will continue to take on the challenge of becoming an even more indispensable company to society by further promoting our “community return model”. This model contributes to resolving social issues such as regional revitalization through the creation and maintenance of stable employment in regional areas, as well as the development of locally-rooted human resources.
May 2026
Shinichi Tamagami
CEO
Prestige International Inc.